PRIVACY POLICY

1. Data Controller

Cover Wheels is a trading name of Cover Wheels . The data controller is Cover Wheels , registered in England & Wales (Company Number: 11586339). Our registered office is located at Surety House Kingsway Industrial Estate, Kingsway, Luton LU1 1LP. We comply with the Data Protection Act and GDPR 2018, having provided all necessary notifications to the Information Commissioner. In this Privacy Policy, the terms "We," "Us," and "Our" refer to Cover Wheels, while "You" and "Your" refer to the individual(s) using the website.

2. Your Rights

As we are registered under the Data Protection Act & GDPR 2018, we ensure compliance with UK laws and take all reasonable steps to protect your personal data. We've made updates to align with GDPR, detailing the information we collect and how we use it. You have the right to access your personal data and request that we stop processing your data for marketing purposes at any time. If the information we hold is incorrect, we will promptly correct it and notify you of the changes. You also have the right to request the removal of your personal information. To exercise your rights, please contact the Data Protection Officer at our registered office (23 Mill Street, Luton, England, LU12NA), providing your full name, address, and date of birth for verification. We may amend this privacy policy to comply with future changes in data protection and privacy laws, and we also reserve the right to transfer our rights under this agreement at any time.

3. Claims Handling, Administration, and Renewal

The information you submit with your application may be used by insurers, re-insurers, agents, and intermediaries for the purposes of administering, renewing, and handling claims. During the application process, insurers may perform checks using publicly available data, such as County Court Judgments, the Electoral Register, and bankruptcy or repossession records. Your data may also be shared with other insurers or their representatives, such as Loss Adjusters or investigators.

4. Credit Searches

When reviewing your application or renewal, insurers or credit providers may conduct credit searches with Credit Reference Agencies. By authorizing us to search comparison websites on your behalf, based on the information you provide, comparison website providers, authorized brokers, or underwriters may retain a record of the search. Insurers or credit providers may also share your payment history and other information with Credit Reference Agencies. These agencies may then share the data with other organizations to assess applications for financial products, trace debtors, and prevent fraud.

5. Market Research and Marketing

Cover Wheels Price Searcher, a part of Cover Wheels , may use your information to send you updates about products and services that may be of interest to you, via post, telephone, email, or other communication methods. We may also reach out to you for market research purposes. Even if your quotes expire, we may still contact you. If you do not want your information used for marketing or market research, please inform us in writing.

6. Overseas Transfer of Data

In some cases, we or other companies processing your data may need to handle your information outside of the European Economic Area (EEA). These countries may not have the same level of data protection laws as those in the EEA. However, we will ensure that your data is stored securely and only used for the intended purpose. You can request details of the companies and countries involved in this process.

7. How Secure is the Information I Give to You?

Your personal and sensitive information is protected by the Data Protection Act & GDPR 2018. We use enhanced encryption techniques for payment processing to ensure that your confidential data (such as credit card details, name, address, etc.) is secure and cannot be intercepted, copied, or seized when transmitted from you to our server.

8. Your Electronic Information

If you choose to communicate with us electronically, we may collect your electronic identifier, such as your Internet Protocol (IP) address or telephone number provided by your service provider.

9. E-mail Links

Our website may use email links to directly communicate with you. We use the information you provide in your email to respond to your inquiries or feedback. Additionally, we may store your comments for future reference and to improve our services where possible.

10. Web Links

Our website may contain links to third-party websites. By clicking on these links, you will be redirected to the website of another company. We are not responsible for the content or privacy practices of these third-party sites. Once you enter a third-party site, our Terms and Conditions and privacy policy will no longer apply. It is your responsibility to read the privacy policies and terms of these external sites as they may differ from ours.

11. Use of Website Communication Awareness

By using our website, you agree not to interfere with its integrity or security, nor cause any unreasonable disruption to our services. Please note that communications over the internet, such as emails, are not secure unless encrypted. If you choose to correspond using email, be aware that your communication may pass through various countries before reaching us. We cannot be held responsible for any unauthorized access or loss of personal information if it is sent without appropriate encryption.

12. Anti-Spam Policy

Spam refers to unsolicited commercial emails sent indiscriminately to multiple recipients without an existing business relationship. This includes emails promoting products or services for profit, containing forged headers or misleading addresses, or being sent in a way that benefits the sender in an unreliable manner. We classify these types of emails as spam.

13. Use of Cookies

Cookies are small files that identify your computer to a server, enabling information to be stored on your device. They allow a computer to be recognized when visiting a website or accessing a site previously. Cookies do not harm your computer system and are commonly used. Occasionally, we may use cookies, action tags, or pixel tags. The information collected through these technologies is anonymous. We use them to gather aggregated, anonymous data that helps us improve and enhance our services, as well as to evaluate the effectiveness of our promotional marketing efforts on third-party websites.

14. How to Stop Cookies and the Effects

You can configure your browser to refuse cookies or opt-out if you don’t want cookies to be installed on your computer. For help, refer to your browser’s ‘help’ section. If cookies are already installed on your system, you can delete them. For more information, visit All About Cookies. Please note that disabling or deleting certain cookies may cause difficulties when navigating some websites.

15. Legal Disclaimer

Government agencies, regulatory bodies, or law enforcement may contact us to request personal information we hold about you. In such cases, we are required by law to disclose the necessary information in good faith to comply with legal processes.

16. Termination of Your Rights

Cover Wheels Price Searcher, part of Cover Wheels , reserves the right to issue warnings, temporarily suspend, or permanently terminate your access to our website if you breach our terms and conditions. This includes violating the rights of other users or third parties, or engaging in fraudulent activities.